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How to place an order


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How can I place an order?

You can only place your order via the website, not by phone or email.

Simply add your desired item to the shopping cart by clicking on the size and then on "Add to basket".

If you want to see a complete overview of your items, you can click on the shopping cart icon in the upper right corner. There you will see your selected items, sizes, colours and quantities.

In the shopping cart, you will see the subtotal, the total and the shipping costs, if any, on the right side. If you have a voucher code, you can enter it here. Please note that the voucher code does not mean gift cards. You can redeem the gift cards in your account.

If everything is OK, you can click on "Go to checkout".

Now you are only 3 steps away from completing your order:

  1. Enter your address and the billing address if different from the delivery address. The delivery method cannot be changed, we only offer Hermes as a shipping company for the UK.
  2. Choose a payment method.
  3. Review and confirm the order.



Can I order by phone or email?

Unfortunately, for data protection reasons, it is not possible to order by phone or email. If you have any questions about ordering, you can contact us via chat, Whatsapp or email, or you can find all the information in our FAQs.



How can I check if an item is in stock?

All items that appear on the website are available for purchase. If you can't add it to your basket, it's not available.

If you would like to be informed when we receive an out of stock item again, click on "My size is sold out", select the size you want and add your email address. You will receive an email when the item is restocked and available on the website.



How does the wish list work?

Once you add an item to the list, it is saved there so you can buy it later or to make sure you don't forget to buy it.

To add an item to your wishlist, go to the product detail page: you will see a small heart icon in the top right corner of the product image. When you tap on it, the item will be added to your list. If you see that the heart is blue - congratulations! It is already on your wishlist.

If you added the item without selecting a size, you can do so later by going to your wishlist.

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